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Shipping

At Minimalist Jewellery we would like to make your online shopping experience as pleasant and simple as possible, so our shipping methods and policies have been designed to get your order to you quickly and efficiently. 

  • Standard shipping is FREE via Australia Post for all orders within Australia and Express Shipping for $10.00 (FREE EXPRESS SHIPPING for all orders $50.00 and over) for an extra charge. 
  • Orders will be dispatched within 48 hours of placement or next business day (though during peak periods, such as during sales, items may take slightly longer to ship).
  • Our warehouse is based in Launceston, Australia, so shipping times may vary.
  • In most cases orders will be received within 3-10 business days of shipping.

 

Important Note

Shipping includes careful packaging of delicate items sent via Australia Post.

 

Domestic Shipping Options

Standard Australian shipping:

  • Shipping is Free
  • In most cases orders will be received within 3-10 business days of shipping. Orders, unless otherwise requested, are shipped via regular, untracked mail. For all domestic metro orders, please allow two weeks for delivery. If you are located in a regional area or for any unexpected delays, please allow 3 weeks.
     

Express Shipping:

You have the option to elect for Express Post at the checkout. This gives you an added level of security, item/s will be upgraded to include tracking and requires signature upon delivery. The standard rate is $10 for orders under $50.00. We also offer FREE EXPRESS SHIPPING on all orders $50.00 and over (Australia only). 

We use Australia Post Express which is next business day delivery within the express post network (Australian capital cities and major metro areas). Regional areas outside the express post network may take between 2-5 days. 

If you have not received your items within 4 business days of making your order please email us with your full name and order number and we will look into your delivery immediately.  In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection.

Without this upgrade, we cannot be held responsible for - or help trace your parcel - once it has left our care. 

When receiving orders via Express Shipping, anyone can sign. If no one is home the package is sent to your nearest post office for collection. In this case, a note will be received in the post box.

 

International Shipping

All International orders are sent via DHL and should be received within 10-20 days. Standard rate is $8. All international orders for $60 or over gets free shipping.

Tracking your order

Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with DHL.

Please note that:

  • Orders will be dispatched within 48 hours of placement or next business day (though during peak periods, such as during sales, items may take slightly longer to ship).
  • 10-20 days are DHL delivery times for metro/city areas. Delivery may be delayed due to customs clearance or delivery outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order. 
  • Duties, custom fees and levies will be shouldered by the customer.

 

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